Terms of service

Terms of Service

These Terms govern access to and use of the Official HIEHA Electric Bike Store at hiehabikes.com. In these Terms, “we,” “us,” and “our” refer to the operator of this store.

Online store terms

You may use the store only for lawful purposes. You must not interfere with the store, transmit malicious code, misuse store content, or violate the rights of others. You represent that you are old enough to use the store and enter into purchases under the laws that apply to you.

Products and orders

Product availability, descriptions, prices, and promotions may change. We may correct errors, limit quantities, refuse or cancel an order, or contact you for verification when reasonably necessary. Product images and screen colors may vary from the physical product.

Billing and account information

You agree to provide current and accurate order, billing, shipping, and account information and to protect your account credentials.

Third-party services and links

The store is hosted on Shopify and may make third-party payment, fulfillment, support, or other services available. Third-party services and websites are governed by their own terms and policies.

Feedback and user content

You are responsible for content you submit. You must not submit unlawful, misleading, infringing, abusive, or malicious content. We may remove content that violates these Terms or applicable law.

Personal information

Our handling of personal information is described in the Privacy Policy.

Disclaimer and liability

To the extent permitted by applicable law, the store and its content are provided without guarantees that access will always be uninterrupted or error-free. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

Changes

We may update these Terms by posting a revised version on this page. Continued use after an update is subject to the revised Terms, to the extent permitted by law.