About HIEHA
Built for Everyday Rides
HIEHA is an electric bike brand focused on practical performance, riding comfort, and connected features for everyday journeys. Through hiehabikes.com, we offer HIEHA electric bikes and selected replacement parts and accessories.
Whether you are commuting, running errands, or exploring on the weekend, our goal is to help you find an e-bike that fits the way you ride.
Find Your SU8
HIEHA SU8 1.0 — Everyday Capability
The SU8 1.0 is designed for riders who want a straightforward electric bike with essential riding features. It combines a 750W rated motor with 1500W peak output, a removable 48V 15Ah battery, 20 × 4-inch fat tires, and full suspension.
HIEHA SU8 2.0 — The Connected Upgrade
The SU8 2.0 builds on the SU8 riding platform with a smart touchscreen, Apple CarPlay and Android Auto support, HIEHA App connectivity, and front and rear 1080p cameras. It is designed for riders who want connected features alongside everyday riding capability.
Please refer to each product page for current specifications, included equipment, pricing, and availability.
Serving Riders in the United States
We currently serve customers in the contiguous 48 United States. Shipping is not currently available to Alaska, Hawaii, U.S. territories, P.O. Boxes, or APO/FPO/DPO addresses.
For processing times, estimated delivery times, and shipping restrictions, please visit our Shipping Policy.
Support Before and After Your Purchase
Have a question about choosing a model, an existing order, assembly, replacement parts, or a technical issue? Contact our support team at support@hiehabikes.com, or visit our Contact Us page.
For order-related inquiries, please include your order number, product model, and a brief description of your question. Photos or videos can help us understand technical issues more clearly.
You can review our policies here:
These store policies apply to purchases made directly through hiehabikes.com as described in each policy. Purchases through other retailers or marketplaces may be subject to the original seller’s policies.
Customer support: support@hiehabikes.com
Please contact our support team for return authorization and the correct return address before sending any product back. The registered business address is not a designated return location.