Contact Information

If you have any questions, inquiries, or feedback regarding our electric bikes, orders, or policies, please do not hesitate to contact us through any of the channels below:

• Trade Name: HIEHA Bikes
• Legal Business Name: Shenzhen Miaojia Technology Co., Ltd.
• Customer Support Email: support@hiehabikes.com
• Phone: +852 9585 9317
• Physical Address: Room 1106, Building C, Bairuida Building, Shenzhen, Guangdong 518129, China
• Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC+8)

For questions regarding an existing order, please include your order number and product model in your message so our team can assist you more quickly.